Privacy Policy
Effective date: 2025
This Privacy Policy explains how Time Balance Solution (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us about selling your property.
Information we collect
We may collect the following types of information:
- Contact details – such as your name, email address, phone number, and property address when you fill out our forms or contact us directly.
- Property information – details you share about your home, situation, and timeline so we can evaluate a potential offer.
- Technical information – such as IP address, browser type, pages visited, and general usage data collected through analytics tools and cookies.
How we use your information
We use the information we collect to:
- Review your property and contact you about a potential cash offer.
- Respond to your questions and communicate about your request.
- Improve our website, services, and communication.
- Comply with legal obligations and protect our rights.
Text messages and phone calls
If you provide your phone number, you may receive calls or text messages related to your request to sell your property. Message and data rates may apply. You can opt out of text messages at any time by replying STOP.
Cookies and analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can adjust your browser settings to refuse cookies, but some features of the site may not work correctly if cookies are disabled.
Sharing your information
We do not sell your personal information. We may share information in these limited cases:
- Service providers – such as email, website, or analytics providers who help us operate our business.
- Professional partners – such as closing attorneys, title companies, or other real estate professionals involved in a transaction you choose to move forward with.
- Legal requirements – when we are required to do so by law, or when necessary to protect our rights or the rights of others.
How we protect your information
We take reasonable administrative, technical, and physical measures to help protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Your choices and rights
You may:
- Request access to the personal information we have about you.
- Ask us to update or correct inaccurate information.
- Request that we delete certain information, subject to legal or contractual obligations.
- Opt out of marketing communications by following the instructions in our messages.
To exercise these rights, please contact us using the details below.
Links to other websites
Our website may link to other websites that we do not control. We are not responsible for the content or privacy practices of those third-party sites.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective date” at the top of this page. Your continued use of our website after changes are posted means you accept those changes.
Contact us
If you have questions about this Privacy Policy or how we handle your information, you can contact us at:
- Time Balance Solution
- 15339 Thomas Rd, Charlotte, NC 28278
- Email: info@timebsol.com
- Phone: (804) 701-4657